Learn More About FinQual

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Frequently Asked Questions

Our product team loves to discuss these questions and more over an exploratory phone call.

What is FinQual?

FinQual is a conversational service that prequalifies lending leads through dynamic chats. It assesses eligibility without human intervention using your product catalog. FinQual can engage across multiple channels like WhatsApp, SMS, and Facebook Messenger, making it a versatile solution for qualifying leads.

Is FinQual available in all countries?

Yes, FinQual operates in most countries and supports many major global languages, ensuring broad accessibility. Get in touch and we can speak about your use case.

Is FinQual the same as bank statement analyzers or CRB reports?

No, FinQual complements these tools. It prequalifies leads before underwriting by filtering out unqualified applicants through automated conversations. This saves significant call center time and costs.

Is FinQual a CRM? Do I need to switch my Lead Management System?

No, FinQual integrates with your existing CRM or Lead Management System. It returns lead information and the FinQual Lead Strength Score via API, seamlessly fitting into your current setup.

What does lead prequalification mean and why is it important?

A prequalified lead meets basic criteria and fits the loan product they applied for. Automating this process with FinQual lets your sales team focus on high-value leads, improving efficiency and motivation.

How can FinQual help my organization save money?

FinQual cuts outbound sales team costs by up to 80% by automating the prequalification process. It also enhances lead conversion rates, helping you grow your loan book by capturing high-quality leads when they are still hot.

What makes FinQual unique?

FinQual is the only high-volume loan prequalification service tailored for emerging markets. Its conversational approach is cost-effective, dynamically built around your product catalog, and enhanced by machine learning to prioritize strong leads..

Why does FinQual use conversations to prequalify leads?

Conversations are natural and engaging. FinQual uses familiar platforms like WhatsApp and SMS to increase lead engagement and provide a seamless experience.

Does FinQual use ChatGPT or another AI model to have it's conversations?

No, FinQual's conversations are prescriptive and predefined based on your product catalog and brand voice. This ensures consistency and control, avoiding AI "hallucinations."

Qualify your inbound loan leads instantly.

Stop being overwhelmed by the thousands of leads that apply for your products every month and start growing your digital lead acquisition operations.